It's as simple as plugging in a kettle, with a couple of habits that keep it safe for years.
JBy Jack, Sparkie EV, VictoriaLast reviewed
The short answer
Plug the portable charger straight into a power point in good condition and switch it on, wait a few seconds for the control box to self-check, then plug the connector into the car until it clicks. To finish, stop charging from the car (unlock it or use the app) before removing the connector, then unplug from the wall. Check the wall plug after your first long charge: warm is normal, hot is not.
Wall first, car second; car first, wall second when you finish.
Straight into the wall, no extension leads or powerboards.
Set a schedule in the car to charge on off-peak or solar.
Check the outlet. Use a power point in good condition near the car, ideally on its own circuit. Never a powerboard, double adapter or extension lead.
Plug the charger into the wall. Switch the outlet on and wait a few seconds for the control box to finish its self-check. Its lights show it's ready.
Plug the connector into the car. Open the charging flap and push the Type 2 connector in until it clicks. The car locks it in place.
Check charging has started. The car's dash, app or the inlet light confirms it. If the car has a charging schedule, it may wait until the scheduled time.
To finish, stop from the car first. Unlock the car or stop charging in the app so the connector releases, then remove it from the car.
Unplug from the wall and store it. Switch off the outlet, remove the plug, and coil the cable loosely. Keep it dry in the boot or garage.
First charge
Checks for your first night
After an hour or two, carefully feel the plug at the wall. Warm is normal; hot, discoloured or smelly means stop and get the outlet checked.
If the safety switch trips, the circuit may be shared with other big loads or have a fault. Don't keep resetting it; ask an electrician.
If the charger shows a fault light, unplug both ends, wait a minute and try again. If it persists, check the manual or contact us.
Note how long it took so you know what to expect. Our model guides have estimates.
Habits
Look after your charger
Don't drive over the cable or leave it tightly coiled while charging.
Hang or rest the control box off the ground.
Keep the connector's cap on when stored, so dirt doesn't get in the pins.
Check the cable and plug for damage every few months.
Plug it into the wall, wait for its self-check, then plug the connector into the car. To finish, stop charging from the car, remove the connector, then unplug from the wall.
Should I plug the charger into the car or the wall first?
Wall first, so the control box can complete its checks, then the car. When finishing, release from the car first.
Can I leave a portable charger plugged in overnight?
Yes. That's what it's designed for. The car stops drawing power when it reaches its charge limit.
Why won't my car start charging?
Common causes: a charging schedule set in the car, the outlet switched off, a charge limit already reached, or the connector not fully clicked in. Check those first.